Boze Alloys Shipping Policy

At Boze Alloys, we are committed to providing a transparent and efficient shipping experience for our customers. Please review our shipping policies below to understand how your order is processed, shipped, and delivered.

1. How much is shipping?

Shipping costs vary based on the total weight of your order, the destination address, and the selected shipping method. We offer both standard ground shipping and freight options for larger items. Your exact shipping total will be calculated and displayed during the checkout process before you finalize your purchase.

2. What shipping methods do you offer?

We provide both standard and expedited shipping methods. Please note that the specific carriers used for delivery may vary depending on your geographical location and the size of the items ordered.

3. Do you have a minimum order?

No. Boze Alloys does not require a minimum order amount. Whether you need a single small component or a full set of wheels, we are happy to process your order.

4. Do you offer rush shipping?

Yes. If you require your parts urgently, expedited shipping options are available for selection at checkout for an additional fee.

5. How long does it take to process and ship my order?

Most orders are processed within 1 to 2 business days. Please note that processing time is separate from the time it takes for the carrier to deliver the package to your destination.

6. Where are you located? How long does shipping take?

Our headquarters and primary shipping facility are located in Laguna Hills, California. Shipping transit times depend entirely on your destination and the shipping method selected at checkout.

7. Will you provide tracking information?

Yes. Once your order has been dispatched from our facility, you will receive an automated email containing your tracking number and a link to monitor your shipment’s progress.

8. If I pay by credit card, will you charge my card once the item has shipped?

For security purposes and to ensure the validity of the transaction, your credit card is charged at the time the order is placed.

9. If I ordered a part that’s out of stock, when will it ship?

In the event that a part is out of stock, our team will contact you directly to provide an estimated restock date and discuss how you would like to proceed with your order.

10. Can you ship my order to multiple addresses?

No. To ensure accuracy and security, we can only ship to one address per order. If you need items sent to different locations, please place separate orders for each destination.

11. Do you ship to Alaska, Hawaii, and US territories?

Yes, we do ship to Alaska, Hawaii, and US territories; however, please be aware that additional shipping fees will apply to these locations.

12. Do you ship to PO Boxes or APOs/FPOs?

Yes. Shipments destined for PO Boxes or APO/FPO addresses are sent exclusively via the United States Postal Service (USPS).

13. Do you ship internationally?

No. At this time, Boze Alloys only ships to addresses within the United States.

14. Do you ship hazardous items?

No. Boze Alloys does not carry or ship products classified as hazardous materials.

15. Do you ship oversized parts?

Yes, we ship oversized parts. Please be aware that these items may require special handling or freight services, which may result in additional shipping fees.

16. What happens if you ship the wrong part?

While we strive for 100% accuracy, mistakes can happen. If you receive a part different from what you ordered, please contact us immediately so we can facilitate a return and send the correct replacement.

17. What happens if the part is damaged during shipping?

It is critical that you inspect all packages thoroughly prior to signing for the delivery. If you notice damage, take clear photos of the packaging and the product and contact us right away to initiate a claim.

18. How can I be sure you’re shipping me parts that will fit my vehicle?

We strongly recommend that you review all fitment guides, product descriptions, and installation instructions provided on our website before placing your order. If you have any doubts regarding compatibility, please contact our support team for assistance.

19. What happens if the part doesn’t fit my vehicle?

If a part does not fit your vehicle, please contact us to discuss the situation. All such instances are handled in accordance with our standard Return Policy.

20. What if my address changes before my order ships?

If you need to change your shipping address, you must contact us immediately. Please be advised that once an order has entered the processing stage, we are unable to redirect or change the delivery address.

21. What if I never receive an order?

If your tracking information shows the package was delivered but you have not received it, please check with neighbors or your local carrier. Boze Alloys is not liable for orders that are lost or stolen after they have been confirmed as delivered by the carrier.

22. What happens if I refuse the shipment?

We strongly advise against refusing a shipment. If you no longer want the item, please accept the delivery and then contact us to begin the formal return process. Refusing a shipment may result in additional shipping charges and restocking fees being deducted from your refund.